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A Housing Association is currently looking for an Estate Operations Co-Ordinator in West London on a temporary basis for about 6 months with a possibility of a permanent contract.
Key responsibilities
We are looking for someone who can provide a high level of customer service to a variety of people including diagnosing issues, providing advice, giving instructions and resolving basic or complex issues.
You will be acting as an effective liaison between residents, estate management and property management teams and help coordinate the day-to-day running of the Estate of circa 500 units alongside the Estate Operations Manager.
As the Estate Operations Coordinator, you will carry out regular estate inspections to ensure safety, uphold/monitor cleaning standards, ensuring all risks are promptly dealt with or reported appropriately.
Your responsibilities will also include arranging, and monitoring contractor and maintenance visits, and helping with the effective organisation of compliance documentation.
You will be working closely with the Estate Operations Manager assisting in delivering outstanding estate services whilst working with company Placemaking principles; estate management, community, people & brand in mind to deliver consistent, excellent service to all residents.
PAYE rate £19.76 Umbrella rate £25.98
Work 1 day from home, two days in the office and two days on site
Essential requirements
Relevant experience in a similar customer-facing role.
Experience in liaising and managing contractors
Property management or Housing experience would be desirable
Computer skills (Word, Excel, Outlook)
Must be immediately available or on short notice and able to work in West London
