Facilities Account Manager

Your new companyOur client are a leading, continually growing facilities management company providing FM services to corporate office environments for a variety of clients in London & around the UK. Due to growth and contract wins, they are hiring a Facilities Account Manager to manage a number of corporate accounts in London. This is a Monday - Friday role with opportunity for hybrid working.Your new roleAs Facilities Account Manager, you will lead the delivery of a high-quality integrated FM service covering both hard and soft services to a number of professional services client contracts in London & Milton Keynes. This will involve line management of on-site facilities teams, budget management and client engagement. Key duties will include:

• Management and development of site-based Anabas teams
• Drive commercial aspects of the contracts
• Ensure a consistent and high-level service delivery.
• Identify areas of improvement in delivery of the services and processes; implementing change as required.
• Ensure customer service is at the heart of the way the FM services are delivered
• Work closely with the on-site teams to ensure all aspects of performance targets are met and all works are carried out effectively, efficiently, and in a safe manner.
• Ensure operational statutory compliance and completion of PPM works on client sites
• Deal with reactive situations and manage incident reports as necessary.
• Manage all P&L matters relating to the client contract, billing model and ACW works.

What you'll need to succeedTo succeed in this role you will require a background in delivering hard and soft FM services within corporate office environments. You will also require:

• Experience in FM delivery across multiple sites
• Line management experience, ideally across multiple sites
• Professional services experience (financial, legal, insurance, PR etc.)
• Strong client engagement skills
• Budget management experience

What you'll get in returnWhen successful in securing this role you will receive a permanent contract with a successful and growing FM service provider who are a specialist in their sector. You will also receive:

• £60,000 salary
• Opportunity for hybrid working (typically 1-2 days per week)
• 25 days leave + bank holidays
• Life assurance
• Various other company benefits

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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