Insight Executive Group are delighted to be working with a multi-national facilities management company who are looking to recruit a Portering Manager to join their healthcare team in South East London.
The role is a permanent full time position with a starting salary of up to £50k.
The Portering Manager will be responsible for:
- reviewing and planning service improvements in a demanding NHS environment to ensure improved services
- managing efficient and customer focused portering services within the agreed budget
- maintaining services that exceed the level of performance required of the contractual quality performance regimes, to eliminate the risk of financial penalties
- developing and maintaining effective communication with patients, relatives and Trust staff
- adopting a team approach and participate fully with colleagues in the delivery and development of efficient integrated services
- building and maintaining effective relationships with staff, clients and other departmental supervisors
- motivating staff through good communications, team meetings & individual contact, progressing and feeding back to the General Manager on any issues raised,
- consistent monitoring of quality control systems for the portering service through appropriate IT systems as instructed
The successful Portering Manager will be able to demonstrate:
- proven experience of managing a complex service with a diverse workforce in a customer/patient service environment
- proven experience of managing a successful P&L account
- proven ability to lead, motivate, inspire and support diverse teams
If you match the above criteria and are interested in the role please send your CV through to me for a discussion about the role - many thanks.