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To be considered for this role, you must have:
- Proven experience of continuous performance improvementwithin Legal or Professional Services.
- Strong communication and influencing skills and experience of working with senior stakeholders across an international business.
- A self-starter, confident with selling the function and winning work for the team.
- Credible, articulate and comfortable with systems, data and analysis.
- A Change Management / Six Sigma qualification would be desirable.
- Work with the Head of LPM to define the Process Improvement strategy and actively drive this forward.
- Identify and prioritise processes across each Division for improvement exercises to enhance operational efficiency and reduce costs.
- Collaborate closely with Legal Project Managers to facilitate and support the execution of process improvement exercises, ensuring comprehensive analysis and optimisation of current practices.
- Collaborate closely with Legal Technology and Product Development to scope technical solutions which support process improvement as required.
- Document 'as-is' and 'to-be' process details, clearly outlining current procedures, identified inefficiencies, and proposed improvements to establish a clear roadmap for change.
