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Job Title: Associate Facilities Manager
Location: Central London
Salary: Up to 70,000 DOE
We have an exciting opportunity for an Associate Facilities Manager based in London on a permanent basis.
What makes this a great opportunity?
- Working with a well-established, highly reputable and international real estate brand.
- Working across the most prestigious trophy assets and HQ portfolio's
- Develop and apply your client facing-leadership skills
- Hybrid and flexible working model
Key Responsibilities:
- Manage and mentor a team of Occupier FM's and ensure their development, performance and progression.
- Oversee all site personnel across the portfolio, addressing performance and conducting annual appraisals.
- Act as the client relationship manager for key client instructions, ensuring the highest standard of service delivery.
- Ensure operational excellence
- Client visits on a quarterly basis to review performance, resolve issues and maintain strong client relationships
- Lead the mobilisation and demobilisation of properties within the portfolio.
- Identify business development opportunities and leading pitches
- Ensure compliance with all legal, statutory, and Health and Safety requirements
- Assist in the preparation of the annual service charge budget
- Own and oversee the service charge reconciliation process to ensure accuracy and completeness.
What you need:
- IOSH or NEBOSH qualification
- Proven track record with 5+ years of experience managing facilities across a diverse portfolio, including multi-site operations and large-scale commercial properties.
- Experienced in leading and mentoring teams, with a focus on developing talent, enhancing skills, and fostering a collaborative and productive work environment.
- Proven ability to manage multiple tasks and projects simultaneously, prioritising work to meet deadlines while maintaining flexibility in a dynamic, fast-paced environment.
- Comprehensive knowledge and experience in preparing, managing, and reconciling service charge budgets, ensuring compliance with financial targets, deadlines, and cost control measures.
- Strong background in facilities management within a comparable setting, with a solid understanding of operational best practices and industry standards.
Working Hours - 09:00-17:30
