Operations Administrator

Operations Administrator – Competitive Salary – London, W12

The Role

Are you organised and efficient? Do you thrive in a role that involves problem-solving and streamlining processes? If so, Sunlighten’s, wants to hear from you!

We're seeking a highly motivated and experienced Operations Administrator to join our team at Sunlighten. As a global leader in infrared saunas, we're committed to helping people achieve their health and wellness goals.

As an Operations Administrator, you'll play a crucial role in ensuring our operations run smoothly and efficiently. You'll be responsible for a wide range of tasks, including:

Key Responsibilities:

• Support in planning and executing operational procedures.
• Ensure compliance with company policies and regulations.
• Provide administrative support across departments.
• Maintain and update company databases and CRM systems.
• Coordinate daily operations, including scheduling and correspondence.
• Oversee stock movements, including inbound/outbound tracking.
• Act as a point of contact for third-party logistics (3PL) partners.
• Maintain accurate stock records and coordinate deliveries.
• Manage press loans and oversee budget for in-house delivery.
• Coordinate shipments, ensuring accuracy and timely fulfilment.
• Process insurance claims for damaged/missing stock.
• Conduct audits on sales orders to authorise dispatch.

The Company

Sunlighten® is the global leader of personalised infrared light therapy. We're committed to energising and empowering customers through our patented infrared technology that can help improve your quality of life. And we're building a global community of businesses, consumers, and trusted experts to support you every step of the way.

The Person

Our ideal candidate will be experienced, organised, and ready to take on the challenges of a fast-paced environment. Key attributes include:

• Proven experience as an Operations Administrator or in a similar role.
• Strong organisational and leadership skills.
• Proficiency in Microsoft Office Suite and other administrative tools.
• Good understanding of business operations and procedures.
• Excellent written and verbal communication skills.
• Problem-solving ability and attention to detail.
• Degree in Business Administration, Operations Management, or related field.