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An Operations Manager is sought to oversee and enhance multi-site operations and procedures in the business services industry. The role necessitates a strategic thinker with strong leadership skills and a commitment to organisational efficiency.
Client Details
Our client is a well-established organisation within the business services sector. Their size is substantial, boasting a diverse and inclusive workforce that services a broad range of clientele across the nation. Their commitment to delivering exceptional services and maintaining strong relationships is at the heart of their operations.
Description
- Direct line management of a medium sized team in various roles
- Lead and oversee multi office operations and procedures
- Planning and scheduling of work and projects
- Implement and monitor operational strategies that promote efficiency
- Attend stakeholder meetings, implement changes and plan and shape future projects
- Coordinate with various stakeholders to ensure smooth and efficient business operations
- Monitor and manage operational costs to ensure profitability
- Ensure all office policies and procedures are adhered to by staff
- Oversee the recruitment, training, and development of office staff
- Conduct regular performance reviews and manage any staffing issues
- Ensure a high level of customer service is maintained at all times
Profile
A successful Operational Manager should have:
- Strong leadership and organisational skills
- Strong coaching skills
- Strong data reading and report skills
- Excellent agility and skills to adapt and change according to business demand
- Excellent communication skills, both verbal and written
- A commitment to providing excellent customer service
- Experience in the business services industry
- Must be able to travel between sites weekly.
- A degree in business administration or a related field
Job Offer
- A competitive salary range from 45,000 to 55,000
- Generous holiday leave
- A supportive and inclusive company culture
- Opportunities for professional development and career progression
- Benefits package
If you are a strategic thinker with a commitment to enhancing organisational efficiency in the business services industry, we encourage you to apply for this Operations Manager role.
