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Operations Manager

C&M Travel Recruitment
Posted 9 hours ago, valid for 16 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The luxury tour operator is seeking an experienced Operations Manager for a 12-month fixed term contract.
  • The position offers a salary range of £40,000 to £45,000 and is hybrid, requiring three days in the West London office and two days working from home.
  • Key responsibilities include line management, compliance with travel regulations, and the creation of performance reports and KPIs.
  • Candidates must have demonstrated leadership and operational experience within the travel industry, along with the ability to deliver data-driven approaches.
  • The working hours are Monday to Friday, from 09:00 to 17:30.

Operations Manager, Fixed Term Contract: This luxury tour operator have an exciting opening for an experienced Operations Manager with proven people management experience. Hybrid with the offices West London, Paying £40-45K, 12 month fixed term contract.Operations Manager, Responsibilities:

  • Line-Management and leadership of multiple Operations Functions including performance reviews, coaching and development
  • Manage ATOL / ABTOT and Package Travel Regulations compliance and upskill the team on any requirements
  • Create, analyse, maintain, and report weekly, monthly and quarterly reports, dashboards and KPIs in support of driving and meeting accuracy and guest satisfaction initiatives
  • Report on results, analyse trends and suggest improvements
  • Assist the Senior Operations Manager with operational planning in terms of headcount, financial plan and operational assignments

Operations Manager, Skills Required:

  • Demonstrated leadership and people management experience
  • Proven Operational experience within the travel industry
  • The ability to deliver data-driven approaches

Additional Information:

  • Paying £40K - £45K
  • 12 month fixed term contract
  • Hybrid with offices in West London, 3 days in 2 days at home
  • Working Mon - Fri 09.00 - 17.30

To apply for this Operations Manager please either apply online, email your c.v to or call Amy on quoting Ref:AM59545

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.