Back to search
We are recruiting for an Operations Manager - location around the Heathrow/Middlesex area.
Ideally our client is looking for a multi-modal Manager with customs knowledge and Managerial experience.
Key Role:
The Operations Manager will be responsible for data entry, approving accounts payable, staff overtime authorisation, managing the Department staff, helping and creating organizational and program budgets in collaboration with the Senior Manager and other miscellaneous tasks.
Reporting to the Senior Manager and serving as a member of the Management Team along with the Senior Manager and Directors of the Company.
Primary responsibility is ensuring organizational effectiveness by providing leadership for the department’s daily functions, contributing to the development and implementation of organizational strategies, policies and practices.
Duties Include:
Improve the operational systems, processes and policies in support of organizations objectives-- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of In-House and external Service Providers through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, and initiative geared toward operational excellence and source most effective services.
Assist in the preparation of department’s budget in coordination with the Senior Manager.  Monitor and authorise all invoicing in the department.  Manage the department’s overtime and attendance.  Assist in the recruitment and appointment of Operational staff up to Assistant Manager Level.
Responsible for staff appraisals and staff development initiatives up to Assistant Manager Level.
Set direction for Supervisors and Team Leaders in the development of staff knowledge and expertise.
Act as a Quality Manager as required under IATA/GDP.
Qualifications: ï‚· Strong communication and interpersonal skills, Focused and goal-oriented. High knowledge in Security requirements, Experience and knowledge in GDP/ISO9001 are preferable.
