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Senior Facilities Manager (Client Side)
Central London
55,000 - 60,000
Are you an experienced Facilities Manager with a passion for delivering outstanding services in a high-profile environment?
Hexagon Group are delighted to be partnering with a leading FTSE-listed investment management company, committed to operational excellence and creating a safe, welcoming workplace. We are seeking a proactive and dedicated Senior Facilities Manager to oversee our client's prestigious London headquarters.
Key Responsibilities
- Lead the operational management of all soft services, including security, cleaning, reception, catering to name a few. Coordinate and manage third-party service providers to ensure the highest standards of quality, efficiency, and sustainability.
- Conduct regular performance reviews with all service partners to ensure service levels are consistently met and improved upon. Carrying out retendering, and benchmarking for all soft service contracts when needed.
- Act as the primary point of contact for sub-tenants, attending to any requirements in a timely and professional manner.
- Lead facilities-related projects, ensuring they are delivered on time and within budget.
- Collaborate with H&S teams to implement best practices, policies, and procedures, ensuring compliance with all regulatory standards.
- Production and management of the budgets for Facilities Services and Service Charge accounts, ensuring responsible spending within approved limits.
About You
- Hold significant experience working as a senior FM professional, ideally within a multi-tenanted corporate building.
- Proven experience managing both hard and soft services in facilities management.
- Excellent communication skills, with a focus on customer service excellence and relationship building.
- Health & Safety awareness, with certifications like IOSH or NEBOSH preferred
- Experienced in the setting and management of service charge / facilities budgets
- Be a strong team player, and have the ability to work independently, solving complex issues
Should this role interest, please don't hesitate to apply with a copy of your CV!
