Market Research Manager

Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with a government savings bank, originally established to give people from all walks of life the opportunity to save, regardless of their income.

The Opportunity:

This organisation is looking for a Market Research Manager to deliver market research that supports the implementation of their 'Inspire and Invest' strategy.

Key Responsibilities:

Business partnering / Internal Customers -

• Build and maintain strong relationships with allocated internal customers. Absorb and understand the needs/wants of your internal customers.
• Develop and deploy market research activity (either ongoing or ad hoc) to create actionable insight which can be used to assess/support/evaluate planned activity.
• Act as an internal source of expertise and advice on the role and provision of research in corporate problem solving and decision making.
• Raise the overall profile of 'customers' throughout the business. Help the business become more customer aware & focused through building up an understanding of customer needs.

Research insight provision -

• Proactively scope, plan, produce and evaluate research within for your allocated internal customers.
• Develop and manage the implementation of the research plan for your internal customers.

Research budget and supplier management -

• Co-own with the other Market Research Manager the research budget to ensure that it is spent in the most effective manner and monitored throughout the year, including the completion of accruals and helping develop and present the annual budget requests for research (both strategic and non-strategic).
• Act as the buyer of research services where needed for your internal customers.
• Manage the briefing of research suppliers for your projects and address work and cost negotiations.

Experience and Technical Knowledge Required:

• In-depth experience of managing and delivering multiple research projects within a commercial setting
• In-depth experience of a variety of research methodologies and the ability to accurately analyse and interpret research findings, and apply them to a business setting
• Experience managing a portfolio of internal customers
• Experience working with, and managing relationships with research agencies
• Substantial experience of presenting to senior audiences
• Knowledge of a wide range of current and emerging (market) research techniques
• Knowledge of statistics techniques (basic and advanced)
• Knowledge and experience of using statistical packages (e.g. SPSS) and survey platforms (e.g. Qualtrics)
• Advanced Excel and PowerPoint skills

Benefits:

• Hybrid working - currently working in a hybrid way with colleagues expected to work in the office for 40% of their working month and this will be increasing to 60% of their working month in the summer of 2024.
• Learning and development tailored to your role
• 9 day fortnight scheme
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Generous annual leave - starting at 25 days, increasing to 30 days
• Performance related variable pay bonus
• Enhanced maternity, paternity, adoption and shared parental leave

If you think this one's for you:

Please contact Hannah Welfoot at Yolk Recruitment: (phone number removed)

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.