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- Platform Management: Assist in managing our e-commerce platforms, including our website and online marketplaces, ensuring they are always up-to-date and running smoothly.
- Marketing Automation: Assist with the management of our marketing automation campaigns, and automating workflows to push customers down the sales funnel.
- Strategy Support: Collaborate with the team to develop and implement e-commerce strategies that drive online sales and improve conversion rates.
- Data Analysis: Monitor and analyse website performance, traffic, and sales data to identify opportunities for improvement and make data-driven decisions.
- Campaign Collaboration: Work closely with marketing, design, and product teams to create and execute engaging promotional campaigns.
- Product Optimization: Ensure product listings are accurate, up-to-date, and optimized for search engines to maximize visibility and sales.
- Inventory Coordination: Help manage inventory levels and coordinate with the supply chain team to ensure product availability and timely delivery.
- Customer Interaction: Handle customer inquiries and resolve issues related to online orders, providing excellent customer service.
- Industry Trends: Stay informed about industry trends and best practices in e-commerce and digital marketing, bringing fresh ideas to the table.
- Experimentation: Conduct A/B testing and other experiments to improve user experience and increase sales.
- Performance Tracking: Utilize analytics tools to track and report on key performance indicators (KPIs), helping to shape future strategies.
- Experience: 2-3+ years in an e-commerce or digital marketing role (entry-level roles).
- Technical Skills: 1-2+ years of hands-on experience managing an e-commerce platform (Shopify) and familiarity with SEO, SEM, and digital marketing strategies.
- Analytical Skills: Proficient in web analytics tools (e.g., Google Analytics) with strong organizational and time management skills.
- Problem-Solving: Analytical and problem-solving abilities with a proactive approach to challenges.
- Team Player: Ability to work independently and as part of a team, with good communication and interpersonal skills.
- Education: Bachelor's degree in marketing, business, or a related field (or equivalent experience).
- Marketing Tools: Experience with email marketing and CRM tools.
- Technical Knowledge: Knowledge of HTML, CSS, and basic web development.
- Design Principles: Familiarity with UX/UI principles and best practices.
- Industry Experience: Experience in the retail or consumer goods industry.
- Competitive Salary: Attractive salary and performance-based bonuses.
- Time Off: Generous paid time off and holidays.
- Growth Opportunities: Professional development opportunities to help you grow in your career.
