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Responsibilities:
- Monitor and ensure compliance with all statutory requirements for the building, keeping certificates up to date and filed in the designated Building Logbooks.
- Take responsibility for the effective repair of defects and the safe, efficient operation of the building, plant, and equipment.
- Provide exceptional customer service to residents and colleagues.
- Utilize Building Link as a tool to efficiently manage reactive help desk requests and provide appropriate feedback on activities undertaken and their status.
- Learn and use the CAFM system to receive task sheets and work requests, completing tasks efficiently in accordance with agreed specifications and within designated service level agreements.
- Provide feedback to the TSM on various software platforms, suggesting improvements related to H&S, plant and equipment status, incomplete asset information, maintenance tasks, and energy efficiency initiatives.
- Maintain and operate building plant and systems, including but not limited to boilers, pumps, chillers, air handling units, fans, electrical distribution, pipework, ductwork, and garage plant, within established guidelines.
- Interrogate the Building Management System (BMS) for alarm conditions, incorrect operation, time scheduling, set points, etc., and respond accordingly.
- Carry required communication equipment, respond promptly to requests, and report back with the status of repairs.
- Follow designated procedures if a fire alarm is raised, ensuring the sprinkler system and emergency generator operate as required. Isolate systems as directed by the duty manager or London Fire Brigade.
- 5+ years of experience as an Engineer with a suitable electrical or mechanical qualification.
- Experience in a 5* ultra-luxury environment is desirable.
- Attention to detail.
- Ability to maintain and repair a wide range of mechanical, electrical, and/or plumbing systems.
- Annual salary of 47,500
- Share of the Resident Gratuity Fund.
- Life Insurance.
- 28 days of holiday per year (inclusive of Bank Holidays), rising to 33 days linked to service.
- Continuous in-house training program.
- Recognition initiatives and rewards for team members striving to offer residents the best possible experience.
- Season ticket loans, learning and development opportunities, enhanced pension contributions, social events, complimentary uniform, personal dry-cleaning, and more.
