Medical Secretary

Medical Secretary£35,000 - £40,000 Shifts Vary Between 8am - 6pm

Office BasedFull Time, Permanent

City of London

Are you an experienced Medical Secretary or looking for a new opportunity in the healthcare industry? Our client, a leading Healthcare practice is seeking a dedicated and detail-oriented individual to join their team. With multiple clinic locations and a commitment to providing excellent patient care, this is an exciting chance to contribute to a dynamic and thriving practice.

We are currently seeking a dedicated and skilled Medical Secretary to join our client's leading private practice based in London. As a Medical Secretary, you will play a crucial role in providing exceptional support to patients, ensuring a smooth and efficient clinic operation. If you have a passion for delivering excellent patient service and possess strong administrative and customer service skills, this is a fantastic opportunity to expand your responsibilities and contribute to a dynamic and thriving team.

Why work for this company?

• Great exposure to a varied role, allowing you to grow and develop your experience and skills!
• 25 days of annual leave plus bank holidays.
• Private pension and private health cover.
• Access to healthcare appointments.
• Social events to foster team friendship.

Duties:

• Manage all aspects of medical secretarial duties including letters, results, and procedures.
• Liaise with patients, consultants, and other clinic users, providing exceptional customer support.
• Assist patients in navigating the clinic and ensure a satisfactory visit.
• Handle telephone and email inquiries from patients, hospitals, and other healthcare practises.
• Perform additional administrative tasks such as filing, scanning, and posting letters.
• Provide effective clinic management support, including booking appointments, creating letters, and coordinating procedures.
• Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention.

Requirements:

• Previous experience in a similar role within a medical environment.
• Proficiency in MS Office Suite, with experience in Practise management software (Semble) considered a plus.
• Positive attitude and exceptional administrative and customer service skills.
• High attention to detail and a caring, sympathetic approach towards patients.
• Ability to maintain confidentiality and handle sensitive information discreetly.
• Flexibility and a willingness to contribute beyond the core responsibilities of the role.
• Excellent telephone manner.

If you are passionate about providing excellent patient care and have the necessary skills and experience, our client would love to hear from you. Join their team and be part of a practise dedicated to delivering top-quality healthcare. Apply now!

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