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We are looking for an Account Executive to join a great B-Corp certified lifestyle brad based in London, that offers great company culture and benefits!
JOB DIMENSIONS
You will have your own targets while feeding into wider Marketing and Sales objectives - both in revenue targets and new customer sign up.
MAIN DUTIES:
The Account Executive is responsible for:
- Onboarding new prospects, booking & ensuring meetings take place and educating the prospect pre- and post-meeting
- Upselling potential business users currently buying on our consumer gift platform
- Using our CRM system to keep their client list data up to date and staying on top of their tasks
- Supporting clients with their day-to-day needs, ensuring 1st class service
- Working across teams to provide swift responses to client requests
- Creating fantastic client relationships
- Providing reporting and analytics to both clients and team members
- Plan, prep and present presentations
- Be a key link between the Account Management team and the Orders and Partnerships team
- Have a strong working understanding of our core inhouse systems
- Work quickly to organise bespoke reward solutions
- Quickly understand our Zoho CRM system and help the rest of the ACM team in using the solution
- Oversee the build of the new client schemes, delivering against deadlines
- Work on internal development projects as assigned and proactively created from identified business needs
KNOWLEDGE, SKILLS AND EXPERIENCE:
- Excellent presentation, interpersonal and communications skills, both verbal and written
- Critical thinking skills and naturally curious
- Quick to learn, technically astute and able to analyse and understand data
- Experience working with all the Microsoft Office suite
- Self-starter, able to work autonomously and as part of a team
- Ability to roll your sleeves up and get stuck in, at pace
- Patient and adaptable in an ever-changing environment
- An organised approach to work with great planning and time management skills;
- Strong interpersonal and communication skills;
- A personal commitment to learning and keeping knowledge of the reward and recognition industry
Competitive Annual Pay + BONUS + COMMISSION (Uncapped OTE) + PROFIT SHARE
Hours per week: 37.5 hours per week, normally between the hours of 9.00am and 5.30pm, Monday to Friday. HYBRID
Holidays:25 days per annum, plus 8 days bank holiday
