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Account Management Executive

Inspiring Interns & Graduates
Posted 13 hours ago, valid for 11 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An international customer insight and programmatic media agency is seeking an Account Management Intern with a passion for Media, Digital Marketing, and Advertising.
  • The ideal candidate should be a confident and motivated graduate with excellent interpersonal skills and the ability to manage multiple clients and projects.
  • Responsibilities include building client relationships, overseeing agency/client engagement, and developing strategic programmatic solutions to meet client objectives.
  • The role requires attention to detail, strong business acumen, and familiarity with tools like Microsoft Outlook and Excel, with a salary of $35,000 per year.
  • Candidates should have at least 0-1 year of experience in a related field, along with a willingness to learn and adapt in a fast-paced environment.

Would you like to work for an international customer insight and next-generation programmatic media agency?This role would suit a confident, client-focused graduate who has a passion for working across the Media, Digital Marketing & Advertising spaceWhat we are looking for in youReporting to: Head of client services: This role is an ideal position for someone highly driven, motivated, and excited by learning. The candidate will accelerate their career and add significant value to our award-winning and vibrant team.As an Account Management Intern, you will support and learn from the leadership team on key accounts, helping to oversee the agency/client engagement and manage the ongoing relationship and co-ordination between client stakeholders and agency delivery teams.

  • Attitude is key - we need someone with energy, ideas, curiosity, passion and willingness to learn/adapt in a fast-paced environment
  • Attention to detail, ensuring work and monitoring is accurate.
  • Excellent interpersonal skills with the ability to gain gravitas with the client early on and act as the face of Audience Store onsite
  • A team player with the ability to balance client priorities with agency commercials
  • Ability to manage multiple clients and projects, with added value and a curious and proactive approach
  • Experience of using Microsoft Outlook, Excel, PowerPoint
  • Experience with creative tools such as Adobe, AI tools such as ChatGPT, productivity tools such as Notion would be a bonus

Primarily, the role is to develop client relationships, understand their key challenges, provide strategic programmatic solutions and growth opportunities that deliver clients success whilst enhancing and executing upon the core pillars of the business.Key to the role is ensuring strong strategic plans are developed and successfully implemented across your client base. Having a clear understanding of the digital ecosystem that our clients operate within and how first party data can connect audiences with our client’s key objectives is essential. This includes development of the overview planning process; overseeing briefs, and implementing the strategic insights into the planning process to ensure client resonance. Requires strong business acumen, leadership, and communication skills, as well as a responsibility to protect and grow income streams for us.About the Client:We are an independent media agency specialising in data-driven customer discovery, engagement and acquisition. Founded in 2013 we are a customer insight and next-generation programmatic activation partner.Our proprietary audience planning tool 'Discover AI’ allows advertisers to discover new audiences across the open web. Our insights unlock new behaviours, motivations and mindsets enabling advertisers to engage with and acquire incremental customers more effectively.We’re an award-winning business who are proud to be a small, close-knit team that values collaboration, creativity, and innovation. Our supportive and dynamic environment allows every team member to make a meaningful impact, fostering strong relationships and a shared passion for delivering exceptional results. Together, we help brands connect with their audiences and achieve their goals in an ever-evolving digital landscapeDuties & ResponsibilitiesAccount Management

  • Build relationships with internal stakeholders and liaise between the commercial and tech/adops departments to create a holistic working team. Specifically, liaising with our sales managers, traders, tech team and our creative team.
  • Manage your day-to-day on accounts (Client Direct, or Agency). Understand your clients inside out and be able to talk about factors affecting their business, potential impacts and how we can create value for their business.
  • Maintain regular dialogue and check-ins with clients, including pre-campaign kick-offs, mid-campaign check-ins, and post-campaign debriefs identifying ways to grow client spending through upweights of current activity and/or repeat bookings.
  • Ensure all projects undertaken are transitioned into and managed effectively by the team. Delivered on time, on brief and on budget.
  • Make sure that all necessary administrative paperwork is completed, e.g. weekly status reports, briefing docs etc.
  • Escalate potential issues immediately to ensure swift resolution.

Financial

  • Protect, grow and generate new income streams.
  • Ensure all procedures are adhered to, such as purchase orders acquired.
  • Regular forecasting is required and ensures timely management of changes against forecast to be highlighted to your direct report/the business.

Programmatic Media Planning

  • Interrogate client briefs and utilise planning tools to deliver plans that will attain client KPIs.
  • Develop comprehensive programmatic media plans aligned with client goals and marketing objectives by utilising data-driven insights to identify target audiences.
  • Foster strong relationships with all relevant stakeholders on your accounts, leading meetings where required and supporting the wider client services team.
  • Assist the team in developing new products and services - this could range from identifying a new planning tool to recommending a new form of media that we want to add to our offering.
  • Enhancing performance reports and PCAs with expert knowledge and recommendations.
  • Key focus on distinguishing key insights from data, and driving a story-led response. Whether a brief response, key reports or a PCA.
  • Development of strong presentations that address client objectives.
  • Understand Programmatic campaign success measurement opportunities and the tools that are involved in this.

Other

  • Stay abreast of Industry news, and circulate this to the wider team, focusing on what our competitors are doing, what your clients are doing, and general industry news and trends.
  • Assist the Sales team at Sales Events.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.