Membership Coordinator

Your new company
We are working with a leading trade union who have a long-standing history of over 100 years, supporting members in the civil service, particularly the senior civil service. They represent individuals across various government departments throughout the UK, including Wales and Scotland, working with national, central, and local governments.

Their team culture is friendly, open, and pride themselves on being highly protective of their members and providing excellent service.
Role overview
Due to unexpected leave, we are seeking a membership coordinator to join this organisation. This role is crucial in maintaining the membership services, ensuring smooth operations during this period.
Key responsibilities

• Manage the online joining process for new members, ensuring applications are processed and allocated to the correct divisions and departments.
• Handle changes from existing members, including updates and cancellations, primarily through email communication.
• Maintain and update membership records using our bespoke Salesforce system.
• Assist with day-to-day maintenance of records and respond to email enquiries.
• Ensure any remaining system migration tasks are completed efficiently.

What you'll need to succeed

• Proficiency in Salesforce, with experience of using bespoke features tailored to organisational needs.
• Strong computer literacy and excellent writing skills for effective email communication.
• Ability to update data and generate reports as needed.
• A proactive and good-natured attitude, with a willingness to help and engage in a bit of banter.
• Appreciation for Scottish humour is a plus.

To note

• Location: London Bridge (initially office-based, then hybrid after a few weeks)
• Salary: 19 per hour excluding holiday pay
• Duration: Minimum 3 months, with potential for extension
• Start Date: 17th February
• Interview Slots: Thursday 13th and Friday 14th February

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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