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Monitoring and evaluation officer
Monitoring Assurance Manager

Monitoring Assurance Manager

NELSON SCOTT RECRUITMENT SERVICES

Posted 10 hours ago, valid for 24 days

London, Greater London EC1R 0WX

£50,000 - £60,000 per annum

Full Time

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Sonic Summary

The position involves ensuring high-quality financial advice is provided to clients while adhering to regulatory standards.
Key responsibilities include conducting quality assurance monitoring, managing escalations, and supporting vulnerable client processes.
The role requires collaboration with the Head of Business Assurance to develop effective management information for monitoring activities.
Candidates should have strong technical knowledge of the financial services industry and be comfortable giving constructive feedback.
A minimum of 3 years of experience in a relevant field is required, with a salary range of $70,000 to $90,000.

Responsible for ensuring that we provide high quality, expert financial advice to clients and within the regulatory framework.

RESPONSIBILITIES

Responsible for 1st line quality assurance monitoring across Wealth Planning.
Ensuring all relevant 1st line checks are being completed by the relevant Managers to a consistent frequency and standard
Ensuring escalations are managed in line with business requirements
Responsible for some 1st line monitoring activities, e.g. vulnerable client processes
Supporting the business with key trends / root cause analysis
Working with the Head of Business Assurance to build effective MI to aid the monitoring activities noted below
Involvement in key monitoring projects as and when required
Review effectiveness of controls and design enhancements, where possible

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:

Comfortable providing constructive feedback
Strong technical knowledge and skills relating to financial services industry

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