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Mortgage & Protection Administrator
London (Hybrid 2-3 days in office)
Full-Time, Permanent
Are you an experienced mortgage administrator looking to take the next step in your career?
Join a small, dynamic and ambitious boutique team of financial advisors based in the heart of the City. We're part of the renowned Quilter Group and specialise in providing tailored financial advice to time-poor professionals, small business owners and corporate executives.
This is a fantastic opportunity for a driven, detail-oriented individual with mortgage administration or client relationship experience. Whether you see your future in operations or client management or would like advise clients yourself one day, we'll support your career ambitions every step of the way.
What you'll be doing
As a Mortgage & Protection Administrator, you'll play a key role in supporting our Mortgage & Protection team by ensuring a smooth and professional client journey from start to finish. Your responsibilities will include:
- Processing mortgage and protection applications from submission to completion.
- Managing client service requests and always ensuring exceptional service.
- Maintaining client files and regular communication to keep clients updated.
- Preparing documentation and arranging client review meetings.
- Conducting product research to support mortgage advisers.
- Attending occasional client meetings and capturing key notes.
What we're looking for
- 2+ years of mortgage administration experience.
- Excellent communication and client care skills.
- A strong eye for detail and the ability to stay calm under pressure.
- Proactive, positive, and committed to continuous learning
- Confident using Microsoft Office and managing diaries.
- A solid understanding of lender and protection products and compliance.
Whats in it for you?
- Competitive salary £35,000-£40,000
- Hybrid working model (2-3 days in our London HQ).
- Full support with industry qualifications and career development.
- Ongoing training and mentoring from experienced professionals.
- Pension scheme and a strong team culture with shared values.
About Us
Be part of a firm that values quality over quantity, puts clients first, and has fun doing it.
If you're ready to take ownership of your career and make your mark in a growing business, wed love to hear from you.
We're partnering with Recruitment Rebellion Limited to fill this role. Applications are open for up to 40 days but may close early if a suitable candidate is found.
Our process is fair and inclusive. If you need adjustments, let us know. Only shortlisted candidates will be contacted.
To improve your chances, ensure you meet the criteria, have the right to work in the UK, and submit a clear, tailored CV showcasing your relevant experience.
