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Reports to: Operations Director
Job Summary
Responsibilities & Duties
- Respond to prospective client enquiries about Mortgage and Protection products
- Build relationships with existing clients and develop a portfolio of new clients
- Completion of a comprehensive Fact Find
- Advising clients on the homebuying process and managing expectations
- Explaining the different types of mortgage and providing suitable, tailored advice to clients
- Explaining and selling mortgage, income protection, Life, CIC, IP and Household protection products
- Sourcing mortgages and quotations associated with life insurance, CIC and income protection
- Reviewing a number of mortgage options for the client to compare
- Preparation of accurate Suitability reports
- Managing mortgage and protection cases, from packaging and submission to completion
- Submitting documents and keeping clients informed with regular case updates
- Dealing with estate agents, valuers and mortgage lenders to ensure business is processed smoothly
- Liaising with and managing solicitors and legal teams whenever necessary
- Keeping up-to-date with new products and lending criteria
- Offer Subject Matter Expertise to fellow Financial Advisers
- Ensuring cases adhere to both FCA and Openwork’s compliance and regulation
- Submission of data to Concert
- Meeting sales targets
- Contribute to the development of the business
- Maintain awareness of the latest regulatory changes
- Completion of continuing professional development (CPD) each year as required to meet compliance requirements
- Maintaining and reporting accurate information such as Pipeline reports
- Upholding the professional reputation of the business at all times
- Providing assistance with any task for which the jobholder is qualified by way of knowledge and experience
Skills & abilities
- The confidence to work with numbers and explain them to clients
- The ability to explain complex information clearly and simply
- IT literate, especially in MS office and Concert (training will be provided on Concert)
- The drive and motivation to meet targets
- Strong verbal and written communication skills
- A pleasant and confident telephone manner
- A strong eye for detail
- Excellent organisational skills
- A team player
Qualifications & experience
You must be R01, R05, CeMAP/CF6 and ER1 qualified with at least three years’ experience in a similar role.
