Client Advisor

Client Advisor | Luxury Retail | Up to £34,000 + Commission

Are you ready to join a globally recognised luxury brand at the forefront of the industry?We're seeking highly motivated individuals to be part of an exciting growth journey. If you have a passion for luxury retail and the ability to build meaningful, lasting relationships with clients, we want you to bring your unique energy and expertise to the team within the Harrods boutique.

As a Client Advisor, you'll be delivering exceptional service across one of three exclusive categories: footwear, leather goods, or ready-to-wear. Your role as a brand ambassador will include developing a loyal client base, providing expert product knowledge, and offering an unparalleled client experience.

What's in it for you?

• Competitive salary of up to £34,000, with a highly rewarding commission structure
• Monthly lunch voucher
• Dental insurance and pension scheme
• Generous product discounts
• Career progression opportunities for our Client Advisor

Client Advisor Role and Responsibilities:

• Inspire clients through storytelling and your genuine passion for luxury
• Deliver an exceptional and personalised service experience to every client
• Achieve and exceed KPIs set by the Store Director
• Demonstrate expert product knowledge and become a trusted advisor in your category
• Build strong, long-lasting relationships with both new and returning clients
• Grow your own client book using CRM tools and proactive clientelling

Who You Are:

• Experience in a luxury retail environment is essential
• A deep understanding of clientelling and relationship-building
• Background in fashion, leather goods, accessories, jewellery, or beauty is highly desirable
• Strong communication and organisational skills, with a focus on service excellence
• You thrive on building rapport and exceeding customer expectations

Why Join Us?As a Client Advisor, this is your chance to represent a prestigious, world-renowned luxury brand, earn a competitive salary, and enjoy a rewarding career in a growing and dynamic environment. In addition to a competitive salary and commission, you'll receive incredible benefits and the opportunity to develop professionally with a global leader in luxury.

BBBH32431