RES Energy Specialist - London

Join the newest addition to the E.ON family and be part of our mission to create a sustainable future, right now. At E.ON Next, we're pioneers in moving energy in the right direction, one significant step at a time. We're not just about energy; we're about feel-good energy.

We're revolutionising the energy game, making it effortlessly easy for our customers with exceptional service backed by cutting-edge technology.

Bringing that feel good energy

Our purpose is clear: to power everything and everyone with sustainable energy. We're committed to making climate action feel good, embedding sustainability into everything we do. From energy efficiency advice to EV tariffs, we're dedicated to reducing carbon emissions and empowering our customers.

As an Energy Specialist in our London Hub, you'll be at the forefront of customer operations, but with a twist. We're seeking individuals who excel in delivering high-quality customer service while embracing the excitement of testing and trialling new products and experiences. Are you ready to wear both hats with finesse?

Customer-Centric Excellence:

Your role is pivotal in owning the end-to-end customer experience, ensuring exceptional service with every interaction. From resolving billing queries to tackling meter mysteries, you'll leave our customers delighted at every turn.

Embrace Innovation:

In London, you'll not only dazzle customers but also dive into our next digital adventure. Pilot, test, refine, launch, repeat - you'll be at the heart of our innovative journey, turning customer feedback into actionable insights.

Here's what we need from you

• Infectious passion for customer service

• Resilience paired with zest

• Great communicator with strong English skills (written and verbal)

• Team spirit and adaptability

• Quick decision-making and problem-solving abilities

• Experience in piloting or testing (that's your golden ticket)

• Bachelor's degree or equivalent is great

• Competitive salary: £24,195 - £26,010 per annum, dependent on experience, with additional London allowance

• Hybrid working approach: Split your week between home and our hub (typically 2-3 days in the office)

• Generous holidays: 26 days holiday plus bank holidays AND a guarantee of your birthday off

• Regular socials: our time together as a family to wind down

• Work-life balance: we work Monday-Friday, 9AM-5PM, so you can enjoy your evenings and weekends

• Amazing benefits: Access a wide range of flexible benefits including buying extra holidays, retail discounts, health and wellbeing options and more

• Pension scheme: Enjoy a generous pension contribution for your future

• Contract: Minimum of 30 hours per week

• DBS check: A basic DBS check will be required

• Right to Work: Unfortunately, this role is not sponsorable under the UKVI points-based system

Join the Energy Revolution:

If you're ready to be part of the most exciting opportunities in energy and make climate action feel good, then we want to hear from you!

A place to be you

E.ON Next is committed to equal opportunities and fostering a diverse and inclusive workplace. We value flexibility and understand that the best people bring their energy at different times. Let's make a positive impact together! Apply now. ??