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Consumer Care Manager

Adecco
Posted 8 days ago, valid for 6 days
Location

London, Greater London W14 0DJ, England

Salary

£19 - £21.97 per hour

Contract type

Part Time

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Sonic Summary

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  • The Consumer Care Manager position is a temporary role located in White City, London, offering a salary of £19.00 - £21.97 per hour.
  • Candidates are required to have proven experience in consumer care management, along with strong brand content management skills.
  • The role involves overseeing consumer care strategies, managing brand content, leading a team focused on consumer satisfaction, and analyzing feedback for continuous improvement.
  • Applicants should possess excellent communication and leadership abilities, with experience in a fast-paced consumer goods environment being desirable.
  • This position is with a vibrant company known for innovation and customer satisfaction, providing opportunities for professional development in a collaborative work environment.

Job Title: Consumer Care Manager

Location: White City, London

Contract Details: Temporary (6 months)

Salary: 19.00 - 21.97 per hour

About Our Client:
Join a vibrant company dedicated to delivering exceptional consumer experiences! Our client is a leading brand in the industry, known for innovation and customer satisfaction. They are excited to welcome a new Consumer Care Manager to their dynamic team!

Benefits & Perks:

  • Competitive hourly rate
  • Convenient office location, just 5 minutes from White City station
  • Collaborative and supportive work environment
  • Opportunities for professional development

Responsibilities:

  • Oversee consumer care strategies to enhance brand engagement
  • Manage and improve brand content across platforms
  • Lead a team dedicated to consumer satisfaction
  • Analyse feedback to drive continuous improvement

Essential (Knowledge, skills, qualifications, experience):

  • Proven experience in consumer care management
  • Strong brand content management skills
  • Excellent communication and leadership abilities
  • Ability to analyse consumer feedback effectively

Desirable (Knowledge, skills, qualifications, experience):

  • Experience in a fast-paced consumer goods environment
  • Familiarity with digital content management systems
  • Passion for enhancing customer experiences

Technologies:

  • Content Management Systems (CMS)
  • Customer Relationship Management (CRM) tools
  • Microsoft Office Suite

How to apply:
Ready to make a difference? Send your CV and a brief cover letter to []. We can't wait to hear from you and discuss how you can contribute to our client's success!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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