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Dutch-Speaking Customer Care Advisor

Team Jobs - Commercial
Posted 11 days ago, valid for 8 days
Location

London, Greater London SW1A2DX, England

Salary

£11.8 per hour

Contract type

Part Time

Life Insurance

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Sonic Summary

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  • TeamJobs is seeking a Dutch-speaking Customer Care Advisor for their Head Office in Canary Wharf, London, with hybrid working options available.
  • The position offers a salary of £11.80 per hour for a full-time commitment of 37.5 hours per week.
  • Key responsibilities include handling inbound calls, processing service requests, and upselling products and services.
  • Candidates should be fluent in Dutch and have prior experience in customer service or sales.
  • The role also includes benefits such as health insurance, corporate discounts, and 20 days of holiday per year, plus additional days for service.

TeamJobs are looking for a Dutch-speaking Customer Care Advisor!

Location: Head Office in Canary Wharf, London (Hybrid options available)

Salary/Rate: 11.80ph

Hours: Full-time, 37.5 hours per week







Key Responsibilities:

  • Handle inbound calls, managing both sales and service inquiries.
  • Process service requests within the client's applications system.
  • Generate sales by identifying customer needs and creating excitement about our offerings.
  • Modify, cancel, or confirm bookings as required.
  • Upsell additional products, services, and extended stays.


Key Competencies:

  • Fluent in Dutch.
  • Strong interpersonal and communication skills.
  • Team-oriented with a proactive approach to meet performance targets.
  • Natural sales ability with a customer-centric mindset.
  • Previous experience in customer service or sales.


Compensation & Benefits:

  • Health & Wellness: BUPA Life Insurance, eye test vouchers
  • Work Environment: Modern facilities with a staff room and refreshments; smart-casual dress code
  • Corporate Discounts: Gym memberships, restaurants, bars, and more
  • Holidays: 20 days per year + additional days for service (up to 5 days)

INDCP

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