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TeamJobs are looking for a Dutch-speaking Customer Care Advisor!
Location: Head Office in Canary Wharf, London (Hybrid options available)
Salary/Rate: 11.80ph
Hours: Full-time, 37.5 hours per week
Key Responsibilities:
- Handle inbound calls, managing both sales and service inquiries.
- Process service requests within the client's applications system.
- Generate sales by identifying customer needs and creating excitement about our offerings.
- Modify, cancel, or confirm bookings as required.
- Upsell additional products, services, and extended stays.
Key Competencies:
- Fluent in Dutch.
- Strong interpersonal and communication skills.
- Team-oriented with a proactive approach to meet performance targets.
- Natural sales ability with a customer-centric mindset.
- Previous experience in customer service or sales.
Compensation & Benefits:
- Health & Wellness: BUPA Life Insurance, eye test vouchers
- Work Environment: Modern facilities with a staff room and refreshments; smart-casual dress code
- Corporate Discounts: Gym memberships, restaurants, bars, and more
- Holidays: 20 days per year + additional days for service (up to 5 days)
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