As the Box Office Assistant, you will work Friday - Tuesday in a busy customer service role where you'll answer queries, help with capacity and liaise with finance. This is a hybrid role with 2 days from the office, you will start immediately as a temp with great potential to be made permanent.
Client Details
This innovative entertainment business, mixes fine dining with immersive theatre. It works on some of the best stories ever told and has a host of 5 star reviews. The Box Office Assistant will work with a friendly, sociable team and benefit from tickets to these high end events.
Description
As the Box Office Assistant, you will be:
- Answering customer queries regarding seating
- Answer queries around start times, locations and performances
- Deal with payment issues
- Provide first class customer service in a friendly and articulate manner
- Answer customer emails using empathy and excellent grammar
- Liaise with finance over invoice issues
- Respond to requests around dietary requirements
- Handle changes to timetables
- Help coordinate capacity
Profile
The successful candidate will have the following:
- Ability to work Friday - Tuesday
- Customer service / Reception or Box Office experience
- Excellent telephone manner
- Ability to start on short notice
Job Offer
You will be rewarded with an hourly rate equivalent to 26k-28k and the potent-ail to be made permanent.