Enforcement Support Officer

Enforcement Support Officer

Lewisham

22 per hour(umbrella)

Full Time Contract (1 Years)

Novax Recruitment is actively seeking an Enforcement Support Officer in Lewisham. This is a contract with a scope for extension working full time hours.

The job:

• Planning own daily schedule of work allocated to them by the Enforcement Agent Team Leader or other senior managers.
• The post holder may be required to work evenings, weekends and occasional public holidays, in order to meet service requirements.
• Ensure all necessary action is taken to collect revenue efficiently and effectively
• Ensure that debts are collected in accordance with the legislation, internal processes, procedures, codes of practice and GDPR.
• Proofing of daily system documentation, ensure data is correct and comply with GDPR regulations

The candidate:

• Knowledge of the following systems: OneStep, AIM portal, academy
• Experience working in debt recovery industry, ideally someone with some form of knowledge of the taking control of goods regulations 2014
• Call handling skills and can manage difficult call content and manage conflict well
• Able to work later shift pattern up to 7pm

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)