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Job title: Insurance Operations Manager
Salary: £45,000
Location: Fully office-based in North West London
ROLE OVERVIEW
A key opportunity has arisen with one of our clients and we are seeking a proactive and organised Office Operations Manager to oversee the day-to-day management, HR, operations, and possibly offer executive assistance. You are someone with strong organisational, computer and problem-solving skills.
RESPONSIBILITIES
- Supervise daily office operations to ensure efficiency and productivity.
- Coordinate the maintenance and repair of office facilities and equipment.
- Oversee the inventory and procurement of office supplies to maintain stock levels.
- Serve as the primary liaison with the IT service provider for technical support and issues.
- Manage all incoming and outgoing mail and deliveries.
- Ensure compliance with health and safety regulations and standards.
- Manage HR functions, including onboarding new hires and coordinating staff departures.
- Support the creation and execution of HR policies and procedures.
- Oversee employee benefits, process leave requests, and assist with payroll administration.
- Maintain confidentiality while handling sensitive information.
- Coordinate with insurance providers to meet administrative requirements.
- Perform file audits to verify the accuracy of stored data.
- Offer administrative assistance to company directors.
- Assist the Operations Director with project-related tasks and initiatives.
EXPERIENCE
- Previous experience in a similar role /Administrative role
- Strong organisational and problem-solving skills
- Understanding of HR practices and UK employment law
- Prior experience in an Operations role is preferred
SKILLS
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office suite
If you have the relevant experience or know someone that does please contact me now on or email us at
