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Office Administrator

Recruit Select
Posted 9 hours ago, valid for 7 days
Location

London, Greater London E5 0NS, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This office-based role requires working hours from 8am to 4pm, Monday to Friday, and offers parking facilities.
  • The position involves administrative support, including data entry, CRM updates, filing, and customer service tasks such as managing calls and emails.
  • Candidates should possess good communication skills, proficiency in Microsoft programs, and strong organizational abilities.
  • The role also includes work allocation, preparation of estimates, and management of work order completions.
  • A minimum of 2 years of experience is required, with a salary range of $35,000 to $45,000 per year.

This role is an office based role. Working hours are 8am - 4pm. The role is Monday to Friday.

Parking available and the role is working within a friendly team.

Administrative Support

Data entry - inputting new orders & diary management

Updating CRM with documents and photographic evidence (labelling)

Filing of client correspondence, guarantees/warranties

Customer Service

Receive and make calls on behalf of the business to include appointment management

Manage email correspondence and team mailboxes

Record and file all communications/notes within CRM

Conduct customer service satisfaction surveys

Work Allocation

Preparation of estimates

Allocate orders to operatives considering contract budgets and project costs

Conduct desktop post inspection to agreed standard

Identify extra works and order variations

Management of work order completions including client update

Skills

Good Communication

Proficient in all Microsoft programs

Organisation & Time Management

Problem solving

Product Knowledge

Good Customer Service

Analytical

Attention to Detail

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.