Office Manager

Job Title: Office Manager

Location: London Bridge, United Kingdom

About Us:  As a leading Managed Service Provider (MSP) based in London, offering comprehensive IT solutions to businesses of all sizes. We pride ourselves on delivering exceptional service and innovative technology solutions to our clients.

Job Summary: We are seeking a highly organised and proactive Office Manager to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our office, supporting our team, and maintaining a productive work environment. This role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

• Oversee daily office operations and ensure a well-organised and efficient workplace.
• Manage office supplies, equipment, and inventory, ensuring timely replenishment.
• Provide insight into operational changes to achieve better efficiencies
• Handle incoming and outgoing communication from clients including emails, phone calls, and mail.
• Assist with HR tasks such as onboarding new employees, maintaining employee records, and coordinating training sessions.
• Liaise with vendors, service providers in particular handling deliveries, warranties and service issues
• Support the Account Management Team with appointment setting, quoting, reporting and opportunities
• Support the Finance Team with basic bookkeeping tasks, including invoicing and expense tracking.
• Support the Service Desk Team by helping to manage customer service, triage and ticket dispatch
• Implement and maintain office & client policies and procedures.
• Assist with the planning and execution of company events and team-building activities.
• Provide administrative support to senior management as needed.

Qualifications:

• Proven experience as an Office Manager, Administrative Assistant, or similar role.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic administration/knowledge of Office 365, Sharepoint, Azure would be advantageous
• Knowledge of MSP platforms such as Datto, Autotask, IT Glue would be an advantage
• Ability to multitask and prioritise tasks effectively.
• Attention to detail and problem-solving skills.
• Familiarity with basic bookkeeping (quickbooks) and HR procedures is a plus.
• A proactive and positive attitude with the ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growing company.
• Professional development and training opportunities.
• Friendly and collaborative work environment.