Job Title: Office Operations Manager
Location: North West London, NW4
Salary: 27,500 - 40,000
Employment Type: Permanent
Benefits: 21 days holiday, Pension, WFH flexibility
About the Role:
We are seeking a proactive and organised Office Operations Manager to support the daily operations of our London office. In this role, you'll ensure a smooth, efficient, and welcoming workplace, overseeing administrative processes, HR functions, and operational systems. This position is entirely office-based in North West London, close to excellent transport links (Northern Line, Thameslink, North Circular, M1).
Key Responsibilities:
Office Management
- Supervise daily office activities, maintaining a productive and positive environment
- Oversee office equipment (photocopier, coffee machine, etc.) and coordinate repairs as needed
- Manage office supplies inventory, procurement, and maintain office keys and equipment
- Act as the primary contact with IT providers
- Handle incoming/outgoing post and maintain the generic email mailbox
- Ensure office health and safety standards are met
HR Support
- Manage onboarding, offboarding, and maintain employee records
- Assist with HR policies, and act as a contact point for staff queries
- Coordinate employee benefits, leave, and payroll administration
- Maintain confidentiality and handle sensitive information professionally
Technical & Miscellaneous
- Liaise with insurance providers and perform file checks for data accuracy
- Provide administrative support to the company directors (e.g., calendar management, travel arrangements)
- Support the Operations Director with project tasks as needed
The Ideal Candidate:
- Previous experience in a similar role
- Strong organisational and problem-solving skills
- Exceptional attention to detail, with proficiency in Microsoft Office, especially Word and Excel
- Excellent communication and interpersonal abilities
- Ability to handle confidential information with professionalism
- Familiarity with HR practices and UK employment law (preferred)
Must-Haves:
- Organised and quick-thinking, with a proactive approach
- Technically competent with a strong administrative background
Why Join Us?
Join a growing company in a critical role that offers room for development. With a friendly work environment and the opportunity to make a tangible impact, this position will appeal to someone eager to bring structure and efficiency to our operations.