Office Receptionist and Administrator

Job Title: Office Receptionist and AdministratorLocation: LambethEmployment Type: Term-Time Only + 3 Weeks (35 hours per week)Salary: £15.56 p/h

Are you an organised and professional administrator with exceptional communication and interpersonal skills? Do you have experience in an education setting and thrive in a dynamic office environment?

Do you have an Enhanced DBS?

We are looking for a Office Receptionist and Administrator to join our client, supporting the Director of SEND in managing daily office operations, handling key administrative tasks, and serving as the first point of contact for parents, carers, and external stakeholders.

This is an exciting opportunity to work in a purpose-driven education environment, contributing to the smooth operation of the college and providing a welcoming reception service.

• Front Desk & Visitor Management: Answer calls, take messages, redirect inquiries, and greet visitors in a professional and friendly manner.
• Student Records & Administration: Maintain and update learner files, ensuring accurate records of personal details, admissions, withdrawals, and medical updates.
• Health Administration Support: Work alongside the Health Lead to assist with health-related administrative tasks.
• Office Support: Manage letters, emails, and general correspondence; organise college policies, activities, and events; and support Oyster card top-ups and ID pass issuance for staff, students, and visitors.
• Stakeholder Communication: Act as a key contact point for parents, carers, and external organisations, ensuring clear and effective communication.
• General College Support: Assist with college enrolment, promotional events, induction days, and open evenings, occasionally requiring flexibility outside standard hours (time off in lieu provided).
• Policy & Compliance: Ensure adherence to health & safety, safeguarding, equality & diversity, and risk management policies.

• Minimum one year of administrative support experience in an education setting (Desirable).
• Strong proficiency in MS Office (Word, Excel, Outlook) (Essential).

• Ability to build strong relationships with learners, staff, and external stakeholders (Essential).
• Exceptional written and verbal communication skills (Essential).
• Self-motivated, able to work independently and as part of a small team (Essential).
• Strong organisational skills, with the ability to multitask, prioritise, and meet deadlines (Essential).

What We Offer:

• A rewarding role in an inclusive and student-focused environment.
• The opportunity to be a key contact point in a dynamic education setting.
• A supportive team dedicated to delivering high-quality services.
• Professional training and development opportunities.

If you are a highly organised and approachable individual with experience in administration and reception duties, we would love to hear from you! Apply today to be part of a welcoming and professional educational team.

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