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Assistant Operations Manager
Location: Central London (Zone 1)
Permanent, Full time
Working 5 days out of 7; working weekends and bank holidays on a rotating basis.
Salary: 29,000 - 31,000 per annum plus bonus
Are you a proactive and resourceful leader who thrives in a fast-paced environment? Do you have a passion for exceptional service, team collaboration, and seamless operations? If so, we have an exciting opportunity for you to play a key role in shaping the student living experience in one of London's most dynamic communities.
We are a forward-thinking company dedicated to creating safe, inclusive, and inspiring spaces for students. With 9 vibrant properties across London and our 10th launching in 2026, we are growing fast-and we want you to grow with us.
The Role:
As an Assistant Operations Manager, you'll be at the core of our site's day-to-day success, ensuring that everything runs like clockwork. You'll work closely with the Operations Manager, supporting both the team and residents, and making sure our community is a place where students feel at home.
- Support the team in delivering an outstanding resident experience.
- Oversee daily operations, ensuring smooth and efficient site management.
- Act as a first point of contact for resident queries, providing swift and effective solutions.
- Maintain high standards across all shared spaces, ensuring they are well-presented, safe, and welcoming.
- Ensure compliance with health, safety, and operational policies.
- Monitor and maintain service levels, proactively addressing issues before they arise.
- Contribute to financial success, supporting revenue goals and budget management.
What We're Looking For:
- A strong communicator and problem-solver who remains calm under pressure.
- A motivated team player who enjoys collaborating with colleagues.
- Someone with a keen eye for detail and a commitment to high standards.
- Previous leadership experience in a customer-facing environment (hospitality, property, or operations experience is a plus).
- A solutions-driven mindset with the ability to adapt quickly.
- A passion for creating an engaging and supportive living environment.
Why Join Us?
- Work in a growing company with big ambitions.
- Be part of a positive, supportive, and high-energy team.
- Enjoy a varied role where no two days are the same.
- Access fantastic career development opportunities.
- Competitive package, benefits, and regular team events.
If you're looking for a fast-paced, rewarding role where you can make a genuine impact on people's lives, we'd love to hear from you.
Apply today and be part of something exciting!
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
