Senior Product Manager (DWS)

Our client, a market-leading IT solutions provider, is seeking an experienced Product Manager to lead the strategy and product management of their Device as a Service (DVaaS) portfolio. This role offers an exciting opportunity to drive growth, innovate, and shape the future of end-user device services within the EMEA region. 

The portfolio encompasses advisory, professional, and managed services for various end-user devices (physical, virtual, and mobile). The successful candidate will play a pivotal role in defining the DVaaS strategy, collaborating with technical leadership and vendors, and ensuring the portfolio aligns with the broader Digital Workplace strategy. 

Key Responsibilities: 

• Define the vision, strategy, business case, roadmap, and growth opportunities for the DVaaS portfolio. 

• Drive the end-to-end product development process, from ideation to commercial success. 

• Maintain and publish a prioritised portfolio roadmap, ensuring alignment with market trends and business goals. 

• Develop content, artefacts, and assets to support sales, delivery, and lifecycle management of DVaaS services. 

• Collaborate with marketing and sales teams to develop impactful go-to-market programmes and campaigns. 

• Support sales teams in large opportunities relevant to the DVaaS portfolio, providing thought leadership and expertise. 

• Educate and upskill internal teams (sales, pre-sales, support) on new products and go-to-market initiatives. 

• Track the commercial performance of product lines and contribute to the broader P&L forecast. 

• Work closely with technical leadership and principal architects to ensure service design aligns with customer needs and technological advancements. 

• Engage with key vendors (e.g., Microsoft, HP, Lenovo, Dell) and market analysts to refine the portfolio strategy. 

Skills and Experience Required: 

• Proven experience in launching profitable DVaaS managed services offerings (e.g., per user/per device pricing models). 

• In-depth knowledge of the end-to-end device lifecycle, including supply, configuration, delivery, maintenance, recovery, and disposal. 

• Strong understanding of managed endpoint services and proactive/predictive service offerings. 

• Familiarity with automation tools, virtual desktop infrastructure, and mobile device management. 

• Knowledge of productivity software, identity, digital employee experience, and endpoint management services. 

• Experience working within a managed service provider (MSP) environment, with a clear understanding of the value MSPs bring to clients. 

• Exceptional vendor management and strategic collaboration skills. 

What’s in it for You? 

• Join a fast-paced, innovative organisation driving change in the IT services industry. 

• Lead the strategy for a high-growth portfolio with significant industry impact. 

• Work with leading global vendors and cutting-edge technologies. 

• Competitive salary package and career progression opportunities. 

• Flexible working arrangements within the EMEA region. 

If you have the expertise and passion to take on this exciting challenge, please submit your CV and a cover letter detailing your relevant experience and achievements.