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Guest Services Representative

Ryder Reid Legal Ltd
Posted 2 days ago, valid for 8 days
Location

London, Greater London EC1R 0WX

Salary

£35,000 per annum

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Ryder Reid Legal is seeking a Guest Services Representative for a top law firm client on a temporary basis, with potential for a permanent position.
  • The role involves providing a warm welcome to clients, managing communication, and ensuring a professional reception area.
  • Candidates should have customer-facing experience, preferably in a law firm or professional services environment.
  • The position offers an annual salary of £35,000 and is based in London City offices, requiring a commitment of five days a week.
  • This opportunity is set to start as soon as possible, with holiday pay accrued by the hour and potential for long-term employment.

Ryder Reid Legal is currently recruiting for an exciting opportunity as our top law firm client is seeking a Guest Services Representative to join them on a temporary basis, with the opportunity of becoming permanent for the right candidate!

The successful candidate will provide a warm welcome to all clients, both internal and external, creating a positive first impression and maintaining a professional and organised reception area. You will work as part of a small team across various shifts to ensure the front of house function runs smoothly and professionally.

Duties will include:

  • Ensure all clients, guests and visitors receive VIP treatment.
  • Monitor all email and telephone communication
  • Liaise with colleagues in the Operations team as well as the ground floor building reception and security teams, to provide first class service to our clients.
  • Manage the issuing and return of temporary security passes.
  • Use EMS to make urgent/same day room reservations or cancellations, liaising with the catering, facilities, AV and global Conference Services teams where necessary.
  • Manage and organise the meeting rooms
  • Organise catering
  • Be able to answer the London switchboard calls in a warm but professional, confident manner.

For this role, you will be positive and professional and have customer facing experience, preferably, but not exclusively, gained from within a law firm or professional services environment.

Details and Benefits:

  • Due to start ASAP
  • Based in beautiful London City offices 5 days a week
  • Annual salary equivalent of £35,000
  • Holiday pay (accrued by the hour)
  • Opportunity of the role becoming longer term/permanent for the right candidate
  • And more!

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

https://company/ryder-reid-legal

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.