Housing Initiatives Officer

Job Title: Housing Initiatives Officer

Location: Wandsworth, Hybrid - 2/3 days a week in office

Hourly rate 16.95 PAYE / 22.35 UMB Per Hour

Contract Length: Temporary assignment, 3 months (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

Job Purpose: As a Housing Initiatives Officer, you will assist with the day-to-day administration of various policy schemes, particularly the Right to Buy (RTB) scheme. You will ensure scheme targets are met and manage sales-related matters, contributing to the continuous improvement of housing services.

Key Responsibilities:

• Administer various sales schemes, including Intermediate housing schemes.
• Lead the implementation and administration of RTB.
• Serve statutory RTB Notices within statutory turnaround times.
• Check validity and process scheme applications in line with statutory processes.
• Instruct the Council's valuation and legal services.
• Manage RTB legal enquiries and contact external management companies for planned works and service charge information.
• Ensure accurate and consistent data entry, adhering to data protection and confidentiality rules.
• Provide weekly performance statistics to Senior Officers.
• Monitor contractor performance and arrange inspections.
• Prepare periodic reports and statistical returns for Officers, Members, and other bodies.
• Act as the lead contact for RTB correspondence and enquiries.
• Develop and implement quality improvement initiatives.
• Assist with marketing programmes to promote housing initiatives, including attending events.
• Address customer client issues and investigate member's enquiries, complaints, and FOIs.

Person Specification:

• Knowledge of Right to Buy scheme and low-cost housing initiatives.
• Experience in managing workloads in a pressurised environment.
• Strong interpersonal skills and ability to communicate effectively.
• Competency in using computer databases and office software (Word, Excel, Outlook, SharePoint).
• Ability to record and manage casework and data.
• Ability to work independently and as part of a team.
• GSCE level qualification or equivalent experience.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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