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In the role of an Inquiry Support contractor in Research Engagement Services you will be aligned to a particular content team to support the processing and scheduling of inquiry requests. You will connect with internal stakeholders as well as external clients to ensure their inquiries are scheduled with the best suited Expert to provide the insight they need.
Your Responsibilities:
- Talking to internal and external stakeholders
- Processing and scheduling of inquiries and sending published research
- Provide executive level customer service
- Build strong working relationships
- Read industry research and develop understanding of complex topics
Traits Required:
- Strong problem-solving skills
- Strong time management and organizational skills
- Attention to detail
- Able to quickly learn new systems and tools
- Positive attitude towards KPIs and targets
- Strong interest in business and technology
- Willingness to learn
- Excellent written and verbal communication skills
- Ability to use English at a high business level (Speaking, reading, writing)
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
