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Our client is currently seeking a Part-Time Porter to join the team at a luxury residential building in West London.
Role: Part-Time Porter (24.5hr per week)
Location: West London
Rota:
Mondays 3pm - 7pm
Tuesdays: 3:30pm - 7pm
Wednesdays: 3:30pm - 7pm
Thursdays: 3pm - 7pm
Fridays: 3:30pm - 7pm
Saturdays: 7am - 1pm
Salary: £15-17,000pa (DOE)
Responsibilities:
- To oversee and manage the main entrance lobby, as well as all communal areas of the site.
- Supervising all visiting contractors and instructing as needed.
- Ensuring high levels of customer service are met at all times, when communicating with the residents, clients and contractors.
- Handling any complaints and issues effectively, in a conscientious manner and in good time.
- Ensuring all maintenance and security issues; such as broken locks, phone systems, boiler problems, lifts et cetera are reported to the managing agent in a timely manner.
- Identify any Helath & Safety concerns and handle with best practice according to the managing agents advice.
- Keep all site documentation up to date and informed with all issues and events on site.
- Patrolling site to ensure all areas are kept clean and tidy, and safe for all residents.
- Collecting rubbish bags across the development, delivering to the bin stores, and ensuring these are well kept.
- Handling all site keys, logging intake and outtake accurately.
Key Attributes:
- Focus on customer service delivery
- Friendly yet professional demeanour
- Previous experience within a residential environment is highly desirable
- Well groomed and well kept at all times
- Good written and spoken communication skills
- IT literate in handling emails and Microsoft Office
- Proactive attitude
If you have not heard back from us within 2 weeks, please assume you have been unsuccessful. We will be in touch with considered candidates directly.
