Our client is a global SaaS type company with a range of accountancy software products supplying the FinTech market.. They are now seeking a Payroll Software Specialist with a strong accountancy / Payroll background for a post sales support role based at their impressive UK headquarters in central London. This is an 18 to 24 month contract initially with 2 days in their offices in London.
Duties
- Engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
- Share understanding and expertise with partners and customers of relevant Payroll principles.
- Support customers from the start of their entire journey.
- Help develop the approach to customer activation and retention.
Skills
• Accounting or bookkeeping , Payroll and software knowledge.• Ability to build urgency in customers to activate and use their subscriptions.• Experience delivering software-based product onboarding or training would prove very useful.
• Knowledge of Quickbooks, Xero or Sage accounting software.• Great communication skills.
Benefits• Long contract• Possible temp to perm• Free breakfasts