- Coordinate and oversee payroll operations across multiple European jurisdictions including UK, working closely with the outsourced payroll vendor to ensure accurate and timely payroll processing.
- Act as the primary point of contact for the outsourced payroll provider, ensuring service delivery aligns with contractual agreements and company standards. Address escalations, monitor SLAs, and manage vendor performance.
- Monitor vendor performance, attend regular service reviews, and address escalations or issues promptly.
- Collaborate with the vendor on system updates, process improvements, and compliance with local payroll regulations.
- Ensure payroll process is compliant with company policies and maintain robust controls.
- Stay updated on legislative changes that may impact payroll processes
- Review payroll reports, ensuring data accuracy and providing insights to stakeholders. Support internal and external audits by ensuring payroll records are maintained to a high standard.
- Work closely with HR, Finance, and other internal teams to manage payroll-related queries, benefits administration, and employee data integrity across all regions.
- Work with regional and local stakeholders to address jurisdiction-specific requirements and changes that may impact payroll delivery.
- Proven track record in payroll (desirable international payroll experience), with specific experience in an outsourced payroll model. Financial services experience is an advantage.
- Proficiency with payroll software and reporting tools is essential.
- Demonstrated expertise in payroll governance, risk management, and maintaining compliance with local and international standards.
- Excellent interpersonal skills with the ability to manage vendor relationships and communicate effectively with stakeholders at all levels.
- Relevant payroll qualifications (e.g., CIPP or equivalent) are preferred.
- Fluency in English is required. Additional European languages are a plus.
- Competitive salary and benefits package
- Hybrid working model with a base in our London office
- Opportunity to work in a collaborative and inclusive environment
- Exposure to complex, multinational payroll operations within a leading financial services firm