Job Title: Payroll Pensions OfficerLocation: Hackney Service CentrePay Rate: £20 per hourContract: Temporary/Contract
About Hackney CouncilHackney is one of the UK's most diverse and highest-performing local authorities, serving one of London's most vibrant communities. We are committed to being open, inclusive, ambitious, pioneering, proactive, and proud. Our HR and Payroll teams play a crucial role in supporting our mission to make Hackney a great place to live and work.
Role OverviewWe are looking for a Payroll Pensions Officer to join our HR & Payroll team. You will be the first point of contact for all pension-related queries, ensuring accurate administration, compliance with statutory regulations, and delivering a high standard of customer service.
Key Responsibilities-
Act as the primary contact for all pension queries, resolving issues and signposting where necessary.
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Provide advice to employees and managers regarding auto/contractual enrolment for LGPS, NHS, and Teachers' Pensions schemes.
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Ensure compliance with auto-enrolment regulations and statutory deadlines.
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Generate and send official pension correspondence in line with legal obligations.
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Process pension data service files and resolve any errors.
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Maintain and update pension records using iTrent and Google Sheets.
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Support the Payroll and Pensions Lead by scheduling meetings, managing correspondence, and taking accurate notes.
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Maintain confidentiality and ensure the highest standards of data security.
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Strong knowledge of workforce pension administration, including LGPS, NHS, and Teachers' Pensions.
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Experience handling pension queries and ensuring compliance with statutory regulations.
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Proficiency in using payroll systems such as iTrent and Microsoft Excel/Google Sheets.
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Excellent communication skills with a customer-focused approach.
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Strong organisational skills and attention to detail.
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Competitive hourly rate of £20 per hour.
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Opportunity to work within a high-performing local authority.
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Hybrid working opportunities may be available.