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Leading Loss Adjusting and Claims Solutions business seeking property Adjusters to compliment their national field force due to a significant contract win.
This home based role will see you deal with both commercial and domestic property claims from start to finish. You will conduct site visits and with the assistance from a dedicated desktop team, see the claim through to settlement.
Responsibilities to include:
- Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year
- Process all invoices and approve estimates within 5 working days of receipt/agreement.
- Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
- Full completion of all prepared site notes templates and associated documentation within set SLA’s
- Assist in maintaining accurate management information by completing spreadsheets as necessary.
- Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
- Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
- Work to ensure correct policy interpretation and validation.
- Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
- Ensure files are up to audit standards at all times.
- In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
- Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
- Build good working relationships with clients and staff, internal and external to the the company
Skills & Experience required:
- Property Loss Adjuster experience, ideally both commercial and domestic
- Already hold or willing to work towards recognised professional qualifications
- Accuracy, attention to detail and an analytical approach
- Strong verbal and written communication
- Demonstrable experience of organising and managing own workload is essential
- Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
My client offers:
- Generous salary to £50,000
- Car Allowance or Company car
- Bonus depending on performance
- 25 days holiday (rising with service)
- Pension - matched contribution up to 5%
- Life Assurance (2 x basic salary)
- Well-being centre
- Development, training and professional qualifications
- Reward platform - discounts for over 800 retailers
If you have current or previous Property Adjusting experience, please apply today.
