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The Junior Client Services Officer role is part of a busy and dynamic Client Services team, responsible for managing client accounts, processing payments, and ensuring smooth day-to-day operations. It requires strong attention to detail, problem-solving skills, and the ability to build trusted relationships with clients and internal stakeholders.
Client Details
The client is a fast-growing financial services firm listed on the London Stock Exchange, operating across 50 countries from eight international offices. Despite its success, the company remains ambitious, providing employees with significant career development opportunities and the chance to contribute to its continued growth.
Description
The successful Junior Client Services Officer will:
- Manage client accounts, ensuring payments are processed efficiently and service-level agreements are met.
- Work closely with internal teams and external stakeholders to resolve queries and improve processes.
- Support the execution of transactions and help maintain strong client relationships.
- Identify potential improvements in systems and workflows, contributing to overall efficiency.
- Assist senior team members in ensuring the smooth running of the Client Services department.
Profile
- Has some experience in client servicing, ideally within financial services, and a keen interest in the sector.
- Possesses strong communication skills, excellent attention to detail, and a proactive mindset.
- Thrives in a fast-paced environment, managing multiple tasks while maintaining accuracy.
- Enjoys working collaboratively and can build strong relationships with clients and colleagues.
Job Offer
- Competitive salary, private healthcare from day one, and life-changing equity opportunities for top performers.
- Sponsored professional development, 25 days of annual leave plus public holidays, and enhanced parental leave policies.
- A modern office in the City of London - with an on-site gym, cycle-to-work scheme, and a free bar for Friday drinks.
- Quarterly team celebrations and a supportive, high-growth working environment.
- The opportunity to work as a Junior Client Services Officer within a thriving financial services provider.
