Back to search
Plumbing & Heating Trade Counter Assistant
This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham store in March 2025.
As a Plumbing & Heating Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.
Requirements:
- Working 48.5 hours per week, shifts between 6am-5pm Monday to Friday, and alternate weekends.
- Solid understanding of plumbing materials.
- Good interpersonal skills, confident and able to approach customers.
- Ability to work effectively as part of a busy team.
- The ability to prioritise responsibilities under pressure and be self-motivated.
Benefits:
- Annual salary £28,000-32,000 - depending on experience
- Pension Scheme
- Group Life Assurance
- Staff Discount
- Discounts on top brands, online stores, events, and attractions
- Cycle to Work Scheme
- Employee Assistance Programme
- Long Service Awards
- 20 Days Annual Leave plus Bank Holidays
- Birthday Day Off
Responsibilities:
- Assist customers with plumbing product inquiries and provide expert advice.
- Process orders accurately, handle invoicing, and manage payments efficiently.
- Replenish stock on the shop floor and participate in regular stock counts.
- Assist with deliveries to and from the store.
- Handle telephone inquiries effectively, maintaining clear communication with customers and colleagues.
- Respond positively and promptly to customer needs.
