Head of Property Compliance

As the Head of Property Compliance, you will lead and manage landlord compliance and M&E delivery ensuring continuous high-quality service to residents. Reporting directly to the Director of Asset and Compliance, you'll lead the Compliance function at a senior level being an integral part of the Senior Leadership team and contributing to achieving corporate goals and shaping their future.

Client Details

My client are a London based Housing Association with a great set of values and a good team in place.

Description

The key responsibilities as the Head of Property Compliance are as follows:

• Lead and manage a professional compliance team to deliver customer-focused landlord compliance and M&E services.
• Ensure staff contribute positively, sharing skills and mentoring to meet targets and KPIs.
• Deliver compliance inspection, servicing, and remediation services to meet legal and regulatory requirements.
• Oversee data assurance activities to maintain and improve property and compliance data quality.
• Foster a culture of accurate data management, ensuring compliance with data systems.
• Provide strategic direction for procurement and contract delivery, ensuring legal and best practice standards.
• Manage a capital and revenue budget exceeding £9 million.
• Collaborate with Health and Safety and Assets teams to meet fire and building safety obligations.

Profile

The successful Head of Property Compliance will require the following skills/experience:

• Excellent communication and relationship-building skills, both verbal and written.
• Strategic thinking with the ability to make evidence-based, data-informed decisions.
• Ability to manage complex information while maintaining a focus on the broader picture.
• Strong under-pressure performance, meeting deadlines and key performance indicators.
• Innovation, creativity, and openness to new ways of thinking and working.
• Strong technical knowledge of M&E services and compliance, with effective procurement and supplier management.
• Proficiency in data quality, analysis, and compliance management tools.
• Experience in managing team and departmental budgets, with relevant qualifications and knowledge of contract management and property maintenance compliance.
• NEBOSH National and General Construction/equivalent.
• A significant level of knowledge of contract management and delivery of contracts relating to servicing, maintenance and capital replacements.
• An excellent understanding of the drivers for customer satisfaction in managing and delivering contracts.
• Knowledge of all relevant legislative, regulatory and compliance areas relating to property maintenance.
• Able to get to and be in and around London on a weekly basis.

Job Offer

As the Head of Property Compliance, you will be part of some key changes going on within the organisation and instrumental in the delivery of Compliance going into next year. And you will receive a competitive salary and benefits package.