- Full training and support
- Prime Central London office
- Must be highly articulate and customer serviced focused
- Arrange and book pre and end of tenancy works
- Checking deal files are accurate and correctly uploaded
- Ensuring all necessary paperwork is sent to the tenant and landlord
- Responding to any general tenancy issues
- Providing support to the Lettings and Property Management teams
- Responding to queries as they arise and within 24 hours
- Deposits releases and assisting with queries related to deposit releases between Landlords and Tenants)
- Self-motivated
- Organised & focused
- Well presented & professional
- Strong communicator with exceptional attention to detail
- Ability to provide excellent customer service
- Genuine interest in a challenging, exciting role with the opportunity for career development
- Ability to prioritise, multi-task and have excellent time management
- Proficient in IT and data inputting
- Team player, sociable with a positive mental attitude
- Strong personal values
- Ability to problem-solve