Mortgage Policy Manager

City of London

Dependent on experience + benefits

Mat cover - until Jan 2026

Introduction:

Our client is a member funded association which acts as the voice of the UK banking and finance sector. Representing circa. 300 firms across the industry they act to enhance competitiveness, support customers and facilitate innovation. They work for and on behalf of their members to promote a safe, transparent and innovative banking and finance industry.

The primary purposes of the role is to lead on policy and advocacy work relating to:

Mortgage Conduct Regulation including consumer duty and vulnerability
Government schemes and interventions to support housing market access and affordability, including Shared Ownership
Support member relationship management and the delivery of events for members and associate members.

Other key responsibilities of the Mortgage Policy Manager include:

Monitor developments in specified areas of the UK mortgage market via intelligence gathering; anticipating future developments and initiate forward looking action where appropriate.
Represent the views of members at meetings with outside bodies, e.g. Government, FCA, PRA, professional bodies, other trade associations etc. Actively contribute at such meetings, possibly but not exclusively with the assistance of practitioners from members, and / or policy team colleagues.
Preparation/co-ordination of papers and presentations for key meetings, working groups and round tables attended by members. This will include secretariat support to senior-level boards and committees
Represent the views of members in writing, e.g. responses to consultation papers, briefing to officials in Government Departments, correspondence, responding to media enquiries. Typically, written work drafted by the post-holder is shared with members and views invited from practitioners on proposed response.
Prepare written articles and undertake research on relevant topics facing the UK mortgage market.

Competencies, experience and skills required for the Mortgage Policy Manager:

Networking skills and appropriate gravitas in dealings with senior representatives of outside bodies and members
Experience of preparing papers for meetings and preparing minutes post meeting. You must have the ability to write in a clear and concise manner, with strong attention to detail
Experience in a policy development role essential, likely to be gained in either financial services, housing, a trade association / other representative body or a policy role within the Civil Service
Strong knowledge of MCOBs and Consumer Duty, particularly related to treating vulnerable customers

This is a great opportunity for someone to join a business which really is at the heart of UK Mortgage policy. You will likely either come from an existing regulatory background / membership owned trade body, a government body or from a compliance background within the mortgage sector. They operate a very flexible hybrid model. They are all in on Tuesdays and within the first few months you would have to be in the office circa. 3 days a week to network and get to know the wider organisation. However, thereafter it is just the Tuesday which is essential to be in the office.