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Operations Team Leader

Arthur
Posted a day ago, valid for 15 days
Location

London, Greater London EC2V7NQ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Arthur is partnering with a London Market Insurer to hire an Operations Team Leader to support the Head of Underwriting Operations.
  • The role involves delivering operational support with a focus on underwriting and claims operations, driving operational change, and enhancing processes.
  • Candidates should have solid experience in London Market operations and be able to lead change and improve performance.
  • The position requires strong leadership, communication, and problem-solving skills, with the ability to engage stakeholders at all levels.
  • The salary for this position is competitive and the ideal candidate should have at least 5 years of relevant experience.
Arthur is exclusively partnered with a London Market Insurer who is hiring an Operations Team Leader to support their Head of Underwriting Operations. This role will be responsible for delivering efficient and effective operational support across the business, with a particular focus on underwriting and claims operations. An exciting opportunity to take a leading role in driving operational change, enhancing existing processes, and supporting the implementation of new systems that align with the company’s strategic objectives.In this role, you will:
  • Support business leaders and operations in developing capabilities that support strategic aims
  • Design and manage effective operational processes in collaboration with internal teams and outsourced partners
  • Oversee third-party service providers to ensure efficient daily operations
  • Strengthen current controls and introduce new measures to enhance risk management
  • Develop meaningful management information and reporting, including trend and root cause analysis
  • Implement interim tech-based solutions ahead of long-term system rollouts
  • Work alongside the Change team to embed business processes into strategic technology platforms
  • Promote and maintain strong risk management practices across daily activities
  • Support audit engagements and ensure timely resolution of any resulting actions
  • Ensure all operations comply with relevant policies, regulatory standards, and risk frameworks
The ideal candidate will bring solid experience in London Market operations, with a strong focus on process improvement. Ability to lead operational change, work effectively with both internal teams and external partners, and enhance overall performance. Strong leadership, communication, and problem-solving skills are key, along with the confidence to engage stakeholders at all levels.We also welcome applications from experienced Senior Operations professionals ready to take the next step in their career.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.