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Job summary
- Job title: Process Improvement Specialist - SOP and Policy Development
- Grade: 7
- Organisation: Government Agency
- Contract type: Temporary
- Employment type: Full-time
- Duration: 6 months
- Working hours: 37.5
- IR35 status: Inside
- Rate: £359.29/hour Umbrella LTD
- Take home equivalent: £69,224
- Location: London
- Working environment: Hybrid, (1-2 days per week/fortnight, depending on location)
OverviewA government agency is looking to recruit a highly motivated and experienced Process Improvement Specialist to develop and refine comprehensive guidance, standard operating procedures (SOPs), and policies to enhance the efficiency and effectiveness of the Committee Services Team. The role will involve working closely with team members and other key stakeholders to assess existing processes, identify areas for improvement, and create clear and concise documentation to ensure consistency in operations.Key responsibilitiesProcess Assessment & Improvement:
- Conduct assessments of current team processes, workflows, and procedures to identify inefficiencies or areas for improvement.
- Collaborate with team leaders and staff to gather insights and feedback on existing practices.
SOP & Policy Development:
- Develop comprehensive Standard Operating Procedures (SOPs) and internal policies to standardise team operations and ensure consistency.
- Ensure that all procedures and policies align with the organization's strategic objectives and compliant with organisational standards.
- Write, format, and edit documentation to ensure clarity and ease of use by team members.
Process Improvement:Identify opportunities for improvement in committee operations, streamline processes, and enhance resource efficiency. Embrace technology to improve productivity and invite ideas for change from a diverse range of sources addressing both immediate and long-term challenges.Guidance & Documentation:
- Provide clear guidance documents to assist team members in understanding and following new or updated processes.
- Create training materials, guides, or reference documents to facilitate knowledge sharing and team compliance with new SOPs
Stakeholder Engagement:
- Liaise with internal stakeholders, including team leads; department heads to ensure alignment on SOPs and policies.
- Prepare and present regular progress reports to senior management, highlighting achievements and obtain feedback to refine documentation.
Skills and experience required
- Proven business/process improvement experience gained in a public sector organisation.
- Experience working in a government regulator and/or an understanding of how committee services operate would be a bonus.
- Experience in developing and implementing Standard Operating Procedures (SOPs) or organisational policies.
- Demonstrated ability to manage projects within a set timeframe, especially in fast-paced environments
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) for creating professional and clear documentation.
- Excellent written and oral communication skills, able to convey critical information clearly and concisely in a range of different formats in a user-friendly manner.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CVIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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