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PRODUCT GOVERNANCE MANAGER
UP TO £70,000
FLEXIBLE WORKING, OFFICES IN LEICESTER, LONDON, OR BEXHILL
This insurance company is seeking a Product Governance Manager to support the core insurance strategy function through management and ensuring robust governance practice.
THE COMPANY
This company offers car, multi-car, home, bike, and van insurance. They are a growing business, and are very data driven, using innovative ideas and practices.
THE ROLE
You will be doing the following daily:
- Develop and implement a robust product governance framework encompassing new product launches, updates to existing products, annual product reviews, ongoing monitoring of KPIs to identify risks.
- Ensure activities prioritize positive consumer outcomes and align with customer-centric principles.
- Represent the "voice of the customer" in business projects, safeguarding regulatory compliance and the delivery of consumer-focused outcomes.
- Oversee and coordinate updates to key customer documents through the Policy Wording Forum, ensuring policy wording accurately reflects product coverage and aligns with stakeholder expectations.
- Fulfill SMCR (Senior Managers and Certification Regime) responsibilities, including maintaining accurate product documentation (IPIDs, Policy Documents, Schedules of Insurance), ensuring ethical sales practices, and addressing post-sales barriers.
- Ensure accurate and relevant product disclosures are integrated within customer interactions (digital and telephone) and colleague user guides.
- Lead assessments of new regulations, evaluate their business impact, and drive appropriate governance adaptations to maintain compliance and uphold reputation.
YOUR SKILLS AND EXPERIENCE
- Excellent knowledge of FCA regulations, including PROD, and ICOBs.
- Experience working in the general insurance industry.
- Strong product management experience.
- Strong stakeholder management skills.
- Excellent written and verbal communication skills.
- Strong Excel skills.
THE BENEFITS
- Up to £70,000.
- Car allowance.
- Up to 10% bonus earning potential.
- Pension match up to 10%.
- 27 days annual leave.
- Flexible working pattern.
HOW TO APPLY
Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.
